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How BD99 Bat Handles Your Personal Information

Your account data belongs to you. This page explains what we collect when you use BD99 Bat, how we use it, and what rights you have over it — including how to access, update, or request removal of your information.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteMobile-first data practices
BD99 Bat How BD99 Bat Handles Your Personal Information
DATA SECURITY PRACTICE

How We Protect and Manage Your Information

Account security and data handling are built into the platform from the start, not added as an afterthought. Here is how we approach the four areas that matter most to your privacy.

Payment Data Handling When you deposit via bKash, Nagad, or Rocket, we store only the transaction reference and amount. Your wallet credentials and PIN are never held on our servers or visible to our team.
Account Access Security Every login is verified through a one-time password sent to your registered mobile number. If we detect a login from an unfamiliar device, a fresh OTP is required before access is granted.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable regulations in your eligible region. You can request deletion once your account is closed.
Cookie and Session Control Session cookies keep you logged in during your visit. Analytics cookies are non-identifying and can be turned off in your browser. We do not use cookies to track your activity outside the BD99 Bat site.
PRIVACY CONTACT

Reach Us About Your Personal Data

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can contact us through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Start a chat from your account dashboard. Available directly on the site — no app download needed to reach a support agent about your privacy request.

Email Support

Send your data request to our support address. Include your registered mobile number so we can locate your account and process the request promptly.

Account Settings

Some data corrections — like updating your contact number — can be handled directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on BD99 Bat

These are the questions we hear most from account holders about how their data is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, registered mobile number, and the payment method you link — bKash, Nagad, or Rocket. We also record your deposit and withdrawal history to process transactions and verify your account.

We do not sell your personal data. We may share limited information with payment processors like bKash, Nagad, and Rocket only to complete your transaction. No marketing third parties receive your details.

Contact our support team via live chat or email with your registered mobile number. We will locate your account records and provide a summary of the data we hold within a reasonable timeframe.

Yes. Once your account is closed and any pending transactions are settled, you can submit a deletion request through support. We will remove your personal data subject to any retention requirements under applicable local law.

Your wallet PIN and mobile banking credentials never reach our servers. We receive only the transaction reference and amount from bKash, Nagad, or Rocket after you confirm the transfer on your end.

We retain account data for the period required by the regulations that apply in your eligible region. After that period expires and your account is closed, you may request full deletion of your records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.